Description
The alluring promise of the engagement industry, and indeed this book, is that engaged employees are more satisfied, committed, loyal, productive and profitable than their disengaged counterparts. As Croston says, a firm's ability to attract, motivate and retain talent correlates directly with the level of engagement inside the business. The book contains a user-friendly roadmap and detailed case histories that reveal the inner workings of some of Australia's most successful engagement programs. This is not a textbook; it is an informal, easy-to-read manual for leaders and executives who are setting out on their own engagement journey.